Privacy Policy

Last updated October 29, 2026. Applies to jftsensei.com and the JFT Sensei Android app.

The short version. You can use the mock exams, the practice test, the guides and the tools without telling us who you are. We only learn your name or contact details if you contact us, book a class or enrol. We use Google Analytics cookies only if you accept them. We do not sell your information, and we do not add you to a marketing list.

1. Who we are

JFT Sensei is the JFT-Basic school of Nobigo AI Private Limited ("Nobigo", "we", "us"), a company registered in Nepal. Nobigo decides how the personal information described here is used, and is responsible for it.

This policy covers the website jftsensei.com, the JFT Sensei Android app(ai.nobigo.jftsensei), and our classes and courses. Questions about it go tosupport@nobigo.ai.

2. What we collect

What you give us

The trial-class form. Your name and email address, your WhatsApp number if you choose to give it, your goal, your current level, your message, and which language version of the site you wrote from (so we can reply in it).
Messages. Emails and WhatsApp messages you send us, and our replies.
Classes and courses. If you enrol: your name and contact details, the course and class times you are booked on, attendance, and the results and teacher's notes we need to teach you. If you pay us, a record of the payment (amount, date, method and reference). Card and mobile-wallet details are handled by the payment provider; we never see or store your full card number.
Deletion requests. What you enter in the form on ourdelete account page.
Accounts. The website and the app do not have user accounts yet, and nothing on them needs one. If we add accounts, an account will hold your name, email address, sign-in details (never your password in readable form) and the progress you choose to save, such as test results. We will update this policy before accounts are offered.

What is collected automatically

Analytics, only if you accept. We use Google Analytics 4 to understand how the site is used: pages viewed, the language version you read, your approximate location (country or city), the kind of device and browser, where your visit came from, and actions such as starting or finishing a mock exam. For the mock exams, the practice test and the study planner that includes a summary of the result — for example the score, estimated scaled score, weakest section and time used — but never your individual answers, and never your name, email, phone number or message text. Analytics cookies are set only after you choose Accept.
If you decline. No analytics cookies are set and nothing is stored to recognise you. We use Google Consent Mode, under which Google may still receive limited cookieless signals — such as that a page was viewed or a test was finished, with the browser type and time — which it uses to estimate overall traffic without identifying you.
Server and security logs. Like every website, the servers that deliver our pages record technical details of each request — IP address, browser, the page asked for and the time — to keep the service running and protect it from abuse.
Fonts. Our pages load their fonts from Google Fonts, so your browser connects to Google's servers, which receive your IP address.
Your answers stay on your device. The practice test and the mock exams are marked in your browser. Your answers are not sent to us and are not kept after you leave the page. Listening questions in the practice test are read aloud by your own device's text-to-speech.

What is stored on your device

The site saves a few small items in your browser so it works the way you left it. None of them identify you.

Name	What it is for	How long
`jftsensei-consent`	Your cookie choice, so we do not ask again.	Until you clear it
`jftsensei-lang`	The language you chose, so we do not offer a translation again.	Until you clear it
`jftsensei-app-promo`	When you last saw the app pop-up, so it does not keep appearing.	Until you clear it
`jftsensei-views`, `jftsensei-entry`	How many pages you have seen this visit, and what kind of page the visit began on.	Until you close the tab
Offline copies	Pages you have visited, saved so they still open without a connection.	Until you clear site data
`_ga`, `_ga_*` cookies	Google Analytics — set only if you accept.	Up to 2 years

The Android app

The app's home screen and menu are built into the app. Everything else — the lessons, practice, mock exams and guides — is this website shown inside the app, so everything above applies in exactly the same way. The app asks for only two permissions, internet access and network status, and contains no advertising or analytics code of its own. Google Play may collect information such as installs and crash reports underGoogle's privacy policy.

3. How we use it

To reply to you and arrange the free trial class you asked for, in your language.
To teach you, schedule your classes and follow your progress if you enrol.
To take payments and keep the financial records the law requires.
To see, in aggregate, which pages and tests help people, and improve them.
To keep the site, the app and our forms secure and free of spam and abuse.
To meet our legal obligations and respond to lawful requests.

We do not sell your personal information or share it with advertisers. We will not add you to a marketing list unless you ask to join one. We may message you about classes you have booked.

Our legal bases

If you live in the EU, the UK or another country with similar laws, we rely on:

Consent for analytics cookies. You can withdraw it at any time (section 7).
Taking steps you asked for and performing our contract with you — replying to enquiries, the trial class, and the courses you enrol on.
Legitimate interests — keeping the service secure, preventing spam, and improving the service in ways that do not override your rights.
Legal obligation — financial records, and requests from authorities.

We use a small number of service providers, who handle personal information on our behalf and for no other purpose:

FormSubmit (formsubmit.co) delivers the trial-class form and the deletion request form to our inbox.
Our email provider stores the emails we send and receive.
Google — Google Analytics (if you accept), Google Fonts, and Google Play for the app.
Our hosting provider serves the website and keeps the server logs described above.
Payment providers, if you pay for a course.
Our online-class platform, if you join a live class. It receives the name or display name you join with; the platform is named in your joining instructions.

If you message us on WhatsApp, that conversation is also handled by WhatsApp (Meta) under its own terms and privacy policy.

Beyond that, we share personal information only when the law requires it, to protect someone's safety or our legal rights, or — under the protection of this policy — as part of a merger or sale of Nobigo's business.

5. International transfers

We are based in Nepal, and our providers may store or process information in other countries, including the United States, where data protection law may differ from yours. Where the law requires it, we rely on safeguards such as the standard contractual clauses our providers offer.

6. How long we keep it

Enquiries and messages that do not lead to enrolment: up to 24 months after our last contact.
Student records: while you study with us, and for 24 months afterwards so we can answer questions about your course.
Payment and invoice records: as long as tax and accounting law requires.
Analytics: no longer than 14 months, after which Google deletes it.
Server logs: a short period set by our hosting provider.
Backups: information we delete can remain in backups for up to 90 days, until they are overwritten.
Deletion requests: we keep a short record that the request was made and carried out (the email address, the date and what was deleted), so we can show we acted on it.

7. Your rights and choices

Depending on where you live, you can ask us to:

give you a copy of the personal information we hold about you;
correct it if it is wrong;
delete it — see how to delete your data;
stop or limit a particular use of it, or object to it;
give it to you in a format you can take elsewhere;
withdraw a consent you have given, such as for analytics.

Email support@nobigo.ai. We may ask you to confirm the request from the email address we hold, so that nobody else can make it for you. We reply within one month. If you are unhappy with our answer, you can complain to the data protection authority where you live.

Your cookie choice

You can change your mind at any time. This button forgets your saved choice, removes our analytics cookies from this browser and shows the cookie banner again.

To remove everything the site has stored, clear this site's data in your browser settings. In the Android app, go to your phone's Settings → Apps → JFT Sensei → Storage → Clear storage, or uninstall the app.

8. Children

JFT Sensei is for adults and older teenagers preparing for exams and work in Japan. It is not directed at children under 13, and we do not knowingly collect their personal information. If you think a child under 13 has given us their details, contact us and we will delete them. Learners under 18 need a parent or guardian to enrol them in a paid course.

9. Security

The site and the app use encrypted connections (HTTPS) throughout. Enquiries and student records are open only to the staff who need them, and our providers are bound to protect what they handle for us. No system is perfectly secure, so if a breach ever affects your information, we will tell you, and the authorities where the law requires it.

10. Other websites

We link to sites we do not run — the official exam bodies, app stores, WhatsApp and our social media pages. They have their own privacy policies, and this one does not cover them.

11. Changes to this policy

When we change this policy we update the date at the top of the page. If a change affects how we use information you have already given us, we will say so on the site and in the app before it takes effect.

12. Contact

Nobigo AI Private Limited
Email: support@nobigo.ai
WhatsApp: +9779768540768